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05.7 Emergency response guides

Emergency Response Guides are your bible for safely managing EV incidents

All vehicle manufacturers usually provide:

  • An EMERGENCY RESPONSE GUIDE (ERG), typically a 30-40 page deep dive into their vehicle for responders; &,

  • A RESCUE CARD, usually 4 pages, as a quick reference guide that should be used for time-critical incidents

While these are generally available for all road-registered electric cars, buses & trucks, they are not mandatory & some manufacturers do not supply them.

All responders should know how to access ERGs quickly, & we highly recommend the following apps & sites - choose the one relevant to your region (see image).

Every emergency responders should download these two FREE app:

Australia:

Global, but primarily Europe:

​​

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Tesla - Model 3, Model S & Model X

​All Tesla models are fully battery electric vehicles (BEV). External badging is minimal, primarily identified by 'T' logo on front & rear.

Nissan Leaf (BEV)

ERGs for common EVs available in Australia

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The Nissan Leaf has been on the road in Australia & New Zealand since 2014 & is manufactured as fully battery electric vehicle ​(BEV) only.

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Hyundai Kona EV identification.png
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Hyundai - Kona EV, Ioniq, Ioniq 5

The Kona is manufactured as a petrol, plug-in hybrid electric vehicle (PHEV) & fully battery electric vehicle ​(BEV).

The Ioniq is a fully battery electric vehicle (BEV).

The MG ZS is manufactured as a petrol, plug-in hybrid electric vehicle (PHEV) & fully battery electric vehicle ​(BEV).

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MG ZS EV

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Kia EV6

The Kia EV6 is manufactured as a fully battery electric vehicle ​(BEV).

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